Privacy Policy — Filligo.fr

Last update: 22/03/2026

1) Who we are

The Filligo.fr website (hereinafter “Filligo.fr”, “we”) is operated by:

  • Company: Nom de la societe
  • Address: Adresse de la societe
  • Privacy contact email: contact page
  • Data controller: Nom / Fonction
  • DPO (if applicable): Nous n’avons pas désigné de DPO

2) Data we process

Depending on your usage, we may process:

A. Contact form

  • Email
  • Subject
  • Message
  • Option “receive a copy of the message” (yes/no)

B. Navigation data & preferences (local storage / necessary cookies)

  • Theme preference (light/dark/system)
  • Display preferences and filters (e.g., fuels)
  • Last search area / UI settings
  • Navigation app choice (if offered)

These elements may be stored in your browser via “necessary” cookies and/or localStorage (depending on your implementation).

C. Geolocation (if you allow it)

  • Approximate or precise position provided by your browser/device
  • Used to display nearby stations

We only collect geolocation if you grant permission via the browser prompt.

D. Technical logs

  • IP address (often truncated/anonymized depending on configuration), user-agent, timestamps, pages visited, errors
  • Purpose: security, diagnostics, abuse prevention

E. Audience measurement (Google Analytics 4)

Filligo.fr uses Google Analytics 4 to measure website audience (pages viewed, navigation, technical performance). This audience measurement is enabled only after your consent. Personalized advertising is not enabled at this stage.

3) Purposes and legal bases

We process your data to:

  • Respond to your requests (contact form) — Legal basis: legitimate interest (user support) — Data: email, subject, message
  • Send you a copy of the message (if option checked) — Legal basis: consent (affirmative action)
  • Provide the service (station display, sorting, filters, preferences) — Legal basis: legitimate interest and/or performance of the service — Data: preferences (cookies/localStorage), logs
  • Geolocation for “near me” — Legal basis: consent (via browser) — Data: location (per settings)
  • Security and fraud/abuse prevention — Legal basis: legitimate interest — Data: technical logs
  • Audience measurement (Google Analytics 4) — Legal basis: consent (non-necessary cookies/trackers) — Purpose: aggregated statistics and improvement of Filligo.fr

4) Retention periods

To be adapted to your context (realistic examples):

  • Contact messages: maximum 12 mois, then deletion/anonymized archiving
  • Technical logs: 6 mois
  • Browser preferences (cookies/localStorage): until you delete them, or max 13 mois for certain cookies (if applicable)
  • Geolocation: used in real time; if you store a “last area”, it may remain locally on your device until deletion

5) Data recipients

Data may be accessible:

  • to the Filligo.fr team (support/tech)
  • to our providers (hosting, transactional email, monitoring), only if necessary

List (to complete):

  • Hosting: Google Cloud France SARL (France)
  • Email: Prestataire + pays (contact page)
  • Monitoring / logs: Prestataire + pays

6) Transfers outside the European Union

We prioritize providers located in the EU. If a transfer outside the EU occurs, we put appropriate safeguards in place (standard contractual clauses, etc.).

7) Security

We implement technical and organizational measures to protect your data (access control, logging, backups, encryption in transit via HTTPS, etc.). No measure is infallible; in the event of an incident, we will notify in accordance with applicable obligations.

8) Your rights (GDPR)

You have rights:

  • access, rectification, deletion
  • restriction, objection
  • portability (if applicable)
  • withdraw consent at any time (when processing is based on consent)

To exercise your rights: contact us via the contact page and specify your request.

You may also lodge a complaint with the CNIL.

9) Cookies, local storage and advertising

A. Necessary cookies / storage

We use cookies and/or localStorage to remember your preferences (theme, filters, last search area…) and ensure proper functioning.

B. Audience measurement cookies (Google Analytics 4)

If you accept audience measurement:

  • audience measurement (page views, navigation, performance)
  • aggregated analytics to improve Filligo.fr

Then a consent banner lets you accept/refuse this purpose and change your choice at any time.

You can change your choices at any time: Manage cookies.

C. Advertising (not enabled at this stage)

  • Filligo.fr does not enable personalized advertising at this stage
  • if this changes, this policy and the consent manager will be updated

10) Policy updates

We may update this policy to reflect service changes.